Create an organization
An organization is the account that owns your tournaments, your wallet and your team of helpers. This article covers how you get one, who can do what inside it, and how to add people.
How you get an organization
Organizations are not self-service. A platform admin invites you with your email address and the name of the organization.
- If that address is already verified on a 360clash account, the organization is created straight away and that account becomes its Owner. You get a notification and an email.
- If it is not, you are mailed a sign-up link. The organization is created when the address is verified: through the verification link, a social sign-in that vouches for the address, or a confirmed email change. Registering alone is not enough.
- The invite lasts 30 days. Inviting the same address again renews it.
- If the name was taken in the meantime, the organization is not created and the admin has to invite you again under another name.
To apply, sign in and select Host a tournament on the home page. Until you run an organization, it opens the application form, which is outside the app.
Owner and Organizer staff
There are two roles in an organization.
- Owner runs the organization.
- Organizer staff is the pool the Owner picks a tournament's staff from.
Staff membership on its own grants nothing over any tournament. What lets someone run a tournament is being on that tournament's staff list, which the Owner sets in the tournament's Settings tab (Staff section). Being on one tournament's list says nothing about the next.
| Owner | Organizer staff (not on a tournament's list) | On a tournament's staff list | |
|---|---|---|---|
| See the organizer dashboard and wallet history | Yes | Yes | Yes |
| Edit the organization, invite, manage members | Yes | No | No |
| Create a tournament, spend the wallet | Yes | No | No |
| Edit, publish or cancel that tournament | Yes | No | Yes |
| Manage its bracket, participants, check-in and seeds, finish it | Yes | No | Yes |
| Change its staff list | Yes | No | No |
| Delete or restore it | Yes | No | No |
Platform admins get no tournament rights from being admins. Only the Owner and each tournament's staff list run a tournament.
Owner-only actions
Only the Owner can:
- edit the organization's profile
- invite and remove members, and transfer ownership
- create tournaments
- spend the organization's wallet (see Wallets)
Your organization's profile
The Owner edits the profile under Organization in the dashboard menu: name, logo, about text, social links and two email addresses.
- Organization email is private. Members of your organization can read it, and staff notices, such as a declined tournament invitation, are sent there.
- Public contact email is shown on your organizer page and on each of your tournaments' Info & rules tab, next to your social links. Leave it empty to show no address.
When you message a tournament's participants, replies go to the address you enter. If you leave it empty, the public contact email is used, then the organization email, then your own account's address.
Invite members
- Choose Organization in the dashboard menu to open Organization settings.
- In the Members card, type the person's email under Invite by email.
- Click Invite.
The person gets an email, and a notification too if they already have an account, and accepts or declines. When they answer, you are told. The invitation does not expire. A new invite from you to the same person replaces your earlier one. Accepting makes them Organizer staff. The trash button beside a member removes them; the Owner cannot be removed.
A tournament's staff list can only name members of your organization. Invite someone first, then add them to the tournament.
Transfer ownership
In the Members card, the crown button (Make owner) hands ownership to another member. You move to Organizer staff and lose the ability to edit the organization, invite members or manage its wallet, so do this only when you mean it.
Next steps
Frequently asked
Still need help?
A problem with a match or a result? Ask the tournament's organizer first — see who handles what.